SHIPPING DETAILS

Boho Tranquility Co ships AUSTRALIA wide.

Postage service: AUSTRALIA POST

PRICE: $12 Standard. $20 Express.

OPEN BOX: Place your order & use the code OPENBOX at checkout.

This means I will pick your order & put it aside for you in an open box until you're ready to have it sent. This allows you to place multiple orders (great for sales & uploads that happen close together) & I will combine them all together into 1 box. Once you are ready to have your orders packed & sent please contact shop@bohotranquilityco.com OR message our socials to have your shipping invoice sent to you. OR ideally you can place an order & pay for shipping, then leave a note at checkout to combine the order with your open box.

Once you pay the $12 flat rate shipping, your box will be sent.

PICK UP is available (it is not an option via checkout due to running my business from my home & I do not wish to have my address advertised publicly).

USE CODE - PICKUP - to void postage fee of $12

Spend over $100 & you’ll receive FREE Standard shipping

SHIPPING DAYS: I try to mainly send parcels out on Mondays & Tuesdays. This way, parcels are most likely to arrive prior to the weekend. This also means that your orders aren't sitting in depots over the weekend. This also aids in avoiding lost or damaged parcels. 

PROCESSING TIME: Boho Tranquility Co is a side business. This means I do work full time as well as completing studies. I do my best to ensure a 2 - 10 business days processing time.

Processing times vary due to some orders requiring items to be made to order. This is because I do not have the ability to stock bulk of every product in every scent available. BTC is a small business run out of my home.

Custom orders take longer due to being made to order.

Wholesale orders also can take several weeks to complete due to the size, being made to order & if any extra supplies need to be purchased in order to fulfil the order.

During STOREWIDE SALES processing times will be delayed due to the amount of orders I receive. Please allow a few extra days for processing. 

PLEASE BE MINDFUL that Boho Tranquility Co is a SMALL business that is run solely by myself. There’s no minions helping me make, pack & send your orders. 

TRACKING: All orders are sent with tracking. Your tracking number will be added to your order details on the website once available. You should receive an email with the tracking details as well. Please remember to check your junk inbox.

INSURANCE: All orders are sent with insurance to the value of your order purchase. 

Once orders are packed, shipping labelled & sent off with AUSPOST, shipping times are out of my hands. 

Thank you xx